Shipping & Returns Policy at SKULPT
At SKULPT, we're dedicated to ensuring your experience is seamless and satisfying, from the moment you discover our grooming essentials to the instant your products arrive at your doorstep. Understanding that sometimes things don't go as planned, we've outlined our Shipping and Returns Policy below to keep things as straightforward as possible.
Returns Policy
We believe in the quality and performance of our grooming, skincare, haircare, beard, shaving, and fragrance products. However, if you find yourself not completely satisfied with your purchase, you can return most new, unopened items within 30 days of delivery for a full refund.
Should the return be a result of our mistake (such as receiving an incorrect or defective item), rest assured, we will cover the return shipping costs.
Refund Processing Time:
You can expect to receive your refund within four weeks of handing over your package to the return shipper. This duration accounts for:
- The shipping time for us to receive your return (5 to 10 business days)
- Processing your return upon receipt (3 to 5 business days)
- The processing time by your bank to finalize our refund request (5 to 10 business days)
In many instances, you will receive your refund sooner than the outlined period, depending on the efficiencies of the respective processes.
Initiating a Return:
To start a return, simply contact us with your order number and details about the product you wish to return. Our team will promptly provide you with detailed instructions on how to return items from your order.
Shipping
SKULPT is proud to serve gentlemen worldwide, offering international shipping to nearly every corner of the globe. Please note, however, that certain products may carry restrictions and may not be eligible for international shipping.
Upon placing your order, we'll calculate shipping and delivery estimates for you, considering the availability of your items and your chosen shipping method. Shipping date estimates will be presented on the shipping quotes page, varying based on the shipping provider selected.
Shipping Rates:
Please be aware that shipping rates for many of our items are determined by weight. The weight details for each product can be found on its specific detail page. In line with our shipping partners' policies, weights will be rounded up to the next full pound to determine shipping rates.
Why SKULPT?
Beyond our commitment to excellence in men’s grooming, the unique spelling of SKULPT - with a "K" - reflects our dedication to Knowledge and Keenness in everything we do. We strive to provide not just products, but solutions that embody wisdom and attentiveness, enhancing your grooming experience.
For any inquiries regarding our Shipping and Returns Policy or for further assistance, please don't hesitate to reach out. Welcome to SKULPT, where sophistication meets the art of male grooming.